FAQ / Inquiries:

Q: The Videos are not playing why ?
A: For IPhone/Apple users, Safari is the only compatible browser
For PC/Android Users, Google Chrome and Brave are the two compatible browsers.

Q: How do I cancel my membership ?
A: Go to
https://www.ellematthewsmodel.com/billing-support/
then follow the steps

Q: Are there any Signup fees, Entry fees, Admission fees, or ANY Hidden fees charged on ANY Membership packages ?
A: No.

Q: Who manages ALL Payments transactions for your website ellematthewsmodel.com; and are payments taken by phone?
A: No. Payments are only processed via online. No phone payments or transactions will be accepted. ALL payment transactions are managed entirely by CCBill.com and Epoch.com. Should you have any issues, Please contact CCBill.com or Epoch.com.

Q: Are there any other methods of payments accepted other than CCBill.com and Epoch.com?
A: No.

Q: When should I cancel my Membership to avoid an additional rebill and will it affect my access?
A: You can cancel your membership at any time within the month of your membership (meaning if you purchase a 1 month membership on May 23rd, make sure not to wait until June 23rd on the rebill date to cancel otherwise you will be charged an additional month from June 23rd to July 23rd.) Note, You can cancel at any time within your membership period without the membership access being affected. We always recommend you contact us for any questions or concerns.

Q: When I purchase a Membership, can I DOWNLOAD content (Photos and Videos) ?
A: No, the membership offers only the VIEWING of the uncensored content as stipulated in the ”Terms and Conditions” document which you have agreed when signing up and making a purchase thru our website.
http://www.ellematthewsmodel.com/terms-and-conditions

Q: Do you have an Amazon Wishlist or any other list other than your website?
A: No. Your ongoing support via purchasing a membership will help cover costs associated to maintain my website online.

Q: Who do I contact to cancel my membership and for any payment inquiry?
A: Please contact CCBill.com or Epoch.com, contact information is available on your receipt and it can be requested via this link https://support.ccbill.com or https://epoch.com/billing_support/contact

Q: Can I shared my membership access with multiple users ?
No, Only one person per membership see
http://www.ellematthewsmodel.com/terms-and-conditions

Q: What is the nature of the website?
A: When you subscribe, you get Full access to all Exclusive XXX content with ANY Membership Price.
Content Includes 4K Professional  BG Pornographic Scenes, Solo Videos and access to ALL Photo Galleries produced the past 8 years.

Q: How many photos per albums?
A: Between 35-85

Q: What is Elle’s Nationality?
A: Elle is Armenian with French and Canadian Nationalities. Born in Lyon, France, Elle migrated to Canada at a very young age.

Q: Is Elle an Escort or a Live Webcam girl (live shows)?
A: No.

Q: Can I book Elle for a Photoshoot?
A: Elle is not accepting any bookings. She is an exclusive Model for her website ellematthewsmodel.com

Q: Are Elle’s Breast natural? and What size is she now?
A: Elle is an enhanced Busty Model. Over the past 10 years, Elle has undergone 4 Breast augmentations bringing her to her Voluptuous New size 2500cc.
4th Augmentation 2500cc Saline Implants – Feb 24th 2023
3rd Implant Size 1500cc Saline implants – March 2018
2nd implant size 800cc Silicone gel – 2015
1st implant size 475cc Silicone gel -2013
Natural size prior to all Breast augmentations was a 32D.

Q: What other Procedures have Elle undergone?
A: Brazilian Butt Lift (BBL)  (May 2020)

A: Butt Implant 400cc (November 2018)
A: Mini face lift (February 2018)
4 Rhinoplasty (2013,2015,2017,2019)
Injectables to face – Sculptra, Bolotero, Botox, Juvaderm (2015-present